FAQ - Kindling Living
What is Kindling Living?
Kindling Living is a UK-based store offering a curated selection of warm minimalist home decor, modern lighting, and smart organization essentials. Our products are designed to bring functionality, cozy elegance, and clean aesthetics to your home.
How long does delivery take?
Delivery times depend on the shipping option selected at checkout. You will receive an order confirmation and, where available, tracking information once your order has been dispatched.
Do you deliver across the UK?
Yes! We deliver across the UK. Delivery options and costs will be shown at checkout before you complete your purchase.
How can I track my order?
Once your order has been dispatched, we will send you an email with your tracking information when tracking is available. Please also check your spam or junk folder if you cannot find the email.
Can I change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible at kindlingliving@gmail.com. We will do our best to help before your order is dispatche.
What is your returns policy?
If you change your mind about your purchase, you may generally cancel your online order within 14 days of receiving your goods, subject to applicable exceptions and our returns policy. Please contact us at kindlingliving@gmail.com before returning an item so we can provide the correct instructions.
What if my item arrives damaged or faulty?
We're sorry if something isn't right! Please contact us at kindlingliving@gmail.com as soon as possible, ideally with your order number and photos of the item and packaging. We'll work with you to resolve the issue.
Are your lighting products suitable for any home?
Each lighting fixture and lamp comes with its own specifications regarding dimensions, bulb types, and power requirements. Please check the product description carefully before purchasing to ensure it fits your space.
Are your products easy to assemble and install?
Our home decor and organization pieces are designed with modern convenience in mind. Most items arrive ready to use or require minimal assembly, with clear instructions provided where needed.
Do you offer gift orders?
Yes! If you are sending an order as a gift, please check the available options at checkout. If you have a special request, contact us and we'll do our best to assist.
I have another question. How can I contact you?
We're always happy to help!
Simply email us at kindlingliving@gmail.com and our team will get back to you as soon as possible.
Kindling Living — Elevating everyday living through warm minimalism and thoughtful design.